This practice is now managed by Richmond Road Medical Centre – an award winning GP practice based in Hackney which has been providing care to patients for over 25 years.
Richmond Road Medical Centre prides itself in the delivery of high quality and patient centered care. We achieve extremely highly both locally and nationally in the delivery of clinical outcomes.
Our Mission Statement
Our mission is to be a high-performing practice, at the forefront of excellence and innovation. We aim to provide a service which is welcoming, engaging, caring, accessible, responsive and effective.
Our vision:
- We aim to provide the best possible outcomes for our patients in a safe and welcoming environment. Our Doctors and staff are approachable, respectful and patient-centered.
- We aim to be at the forefront of modern general practice, offering a wide range of services and facilities
- We aim to use technology smartly to improve the efficiency and effectiveness of our administration, patient contact and clinical activity.
- We will continue to invest in our staff, diversifying and developing our skills and knowledge base to ensure that we have a highly skilled, resilient and adaptable work force to meet the needs of our patients and communities.
- We will seek to collaborate and work in a partnership to strengthen community links and respond to local, regional and national initiatives.
Our values:
- We are accountable
We ensure we take responsibility for our actions and are open and transparent to people who use our service.
- We are fair
We are consistent in the way we deal with people, both patients and staff, we act courteously, show consideration, compassion and understanding valuing each person as an individual.
- We are professional
- We strive to achieve a high level of medical care for our patients and responsive to medical need both for the individual and for the community as a whole. We maintain our professional learning and follow guidelines where appropriate to do so.
- Our success is built upon the personal and professional achievement of everyone who works at Aldersbrook Medical Centre.
- We are innovative
We constantly review the service we provide and improve it when and where possible. We use all available resources, including technology to provide the best service we can.
We nuture innovation, lead on learning and development and embrace emerging technologies.
- We are caring
We will put our patients at the heart of all that we do.
We respect and value everyone for their contribution, we engage with the community and local resources where possible, we celebrate people’s differences and provide equality opportunity for all.
